Your Account Settings

Account Settings is where users manage their personal profile information, notification preferences, security settings, and account deletion. Access this page by clicking on your name in the top-right corner and selecting "Settings."

Profile

View and update your personal information:

• First name, last name

• Email address

• Phone number

• Profile picture

Team Management

Manage who has access to your society’s WiseComply account:

• Invite new team members by email

• Set roles: Administrator (full access), Editor (can edit data)

• Remove team members who no longer need access

Note: Each person needs their own account. Currently, all users can see all areas of WiseComply (role-based restrictions within sections are planned for a future update).

Notifications

Control which email notifications you receive and how frequently.

Billing and Subscription

View your current subscription status and manage payments. This tab shows:

• Your current plan and status

• Next billing date

• Payment method on file

• Payment history with dates, amounts, and status

Security

Manage your account security:

• Change your password

• View login sessions

• Delete your account (permanent and cannot be undone)

Important Warning: This action permanently removes your profile. Proceed with extreme caution. Consider whether you need to transfer responsibilities or data before deletion.

Important to Know

About Profile Changes:

• Changes to name, email, or phone are visible to other society administrators

• Your role/position determines what access you have in WiseComply

• Profile information may be used in society records and communications

About Notifications:

• Email notifications help you stay on top of compliance tasks and deadlines

• You can customize which alerts you receive to avoid email overload

• Document update alerts are useful for committee members who need to review changes

About Security:

• Review account activity regularly to ensure your account hasn't been accessed by others

• Use a strong, unique password for WiseComply

• If you see unfamiliar login activity, reset your password immediately

• Password reset emails are sent to your registered email address

About Account Deletion:

• Deleting your account is permanent and cannot be undone

• Your data and access to the society's WiseComply account will be removed

• Consider whether another user should take over your responsibilities first

• Society records may still reference your name in historical documents

Common Questions

• Can I use a different email address? Yes, update your email in the Profile tab. Ensure you have access to the new email as you'll need to verify it.

• How do I stop getting so many emails from WiseComply? Go to the Notifications tab and turn off the alerts you don't need. You can keep some on while disabling others.

• What should I do if I see a login I don't recognise? Immediately go to the Security tab, reset your password, and contact your society administrator if you suspect unauthorised access.

• Can I change my role in the society? You can change what's displayed in your profile, but the society administrator controls actual access permissions. Contact them to change your permissions.

• What happens to society data if I delete my account? Society data remains intact. Only your personal profile is deleted. The society's records, documents, and other information are not affected.

• Can I recover my account after deleting it? No. Account deletion is permanent. You would need to create a new account and be re-invited to the society by an administrator.

• How often should I check my account activity? Review it occasionally, especially if you notice anything unusual with your account. Monthly checks are a good practice for security awareness